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Product information
NovaForm® Pure Comfort Grand™ Queen Mattress
Item # 354280
Regular price – $799.99
Sales price $649.99 – (after $150 off)
###
The mattress was vacuum packed and squeezed into a smaller box so it’s easier to ship. The box could fit in the back seat of my car. I borrowed a dolly from work to transport this 98 lb box. But I could have done it without the dolly.
Mattress & bed frame delivered at work
NovaForm® Pure Comfort Grand – Vacuum Package
Package comes with opening instruction & a letter opener
Memory foam mattress expending from vacuum – still folded in half
The mattress already had a protective cover on it.
The mattress was fully expanded in 10-20 minutes. I didn’t have to wait 72 hours. And there were no bumps or irregular corners. I smelled chemicals at first, but it was not bad.
** 10 months later (October 15, 2009). I can tell you without a doubt that I love my mattress. I am very happy with my mattress.
My mom wants to have a memory foam because she was having a hard time sleeping. It was explained here that after the foam will be vacuumed and will expend up to seventy-two hours. Moreover, it’s recommended to go to trusted businesses when looking for a boxed memory foam mattress.
Allowed mine to sit over 72 hours. Only the edges expanded. Totally useless. Returning to Costco today. Needed due to family member recovery from surgery. I planned ahead. Extremely disappointed after 72 hours!
My mattress will not leave the shape of a v help please! It is a 10 in sleep innovation mattress. I bought it at our employee sale so I doubt the 10 year warranty works for me
So, we got the 10″ King for
So, we got the 10″ King for ourselves as we both are under 150 lb. We unpacked the mattress precisely per instructions. It seemed to expand a little at places into the next 3-4 hours, but looked like the Appalachian from Blue Ridge Parkway 5 hours after opening. We had no other bed to sleep on, so we took our “valleys” and said good night to each other over the mountain that separated us. My wife told me from the other side of the mountain: “I tend to feel that our mattress will dump us on to the floor at some point if it continues to expand from the middle out. The mattress of course decided to do something else altogether, and it decided to dump us out on our heads instead! We clung onto cliff edges and crevices as we could – half asleep, and tried to get “some sleep” throughout the night because we had a big move scheduled for the next day. We left the house the next morning and returned after another two days (now 72 hours after the unfolding) hoping to find a flat mattress, or anything that is reasonably close to it. It appeared that our “memory form mattress” is so fond of the box it lived in for whatever period of time it did, it could not forget the “boxed life”. What used to look like the Appalachian now looked like the Himalayas and we still braved the hike, because we don’t give up easily. But after half a night of trying to sleep with my hip above my head re-tasting my last dinner, …and my last lunch…. and my last breakfast, and nightmares of being prepared for waterboarding, I got up, gathered my pillow and the blanket and dragged myself to the good old sofa like Linus in distress. I had the best 3 hours of sleep I had in three days. My wife walked into the living room looking rather different. “I feel as if somebody has beaten me upppp!!!” She said all stuffed up and groggy. We reluctantly agreed this morning “It doesn’t seem that this is going to work”. We will give our memory form mattress another 5-6 days to see if she could forget her boxed life, and if she fails, we may have to depart -sadly.
48 hrs.
I suspect the mistake you made was sleeping on it the first night. According to the information I have read, it takes 24-72 hours to fully expand and should NOT be slept on until fully expanded. By sleeping on it the first night you probably just retarded the expansion and reinforced the boxed-in shaped. IMHO.
It’s foam. I like the way your mind works but….nope.
It doesn’t seem normal from
It doesn't seem normal from my experience. But they did say wait up to 72 hours. Good luck.
Bought a nova foam mattress
Bought a nova foam mattress from Costco. When it came out of the box it was not fully vacuumed sealed. 18 hours there is still a crease in it and still is uneven. Is this normal?
Oh, Jennifer, that sucks. It
Oh, Jennifer, that sucks. It does NOT sound normal to me.
I'm sorry to hear that.
I’m trying to be patient. Day
I’m trying to be patient. Day five since I opened my bed. The edges quickly expanded leaving a valley in the middle. My bed is still not flat where it was folded in the box. I keep waiting. Is this a normal experience?
Mine took 10-20 minutes to
Mine took 10-20 minutes to fully expended, visually.
I think it matters how long it's been in vacuum state. I would rather have one that was vacuum packed yesterday than 5 yeas ago.
I would like to believe that Costco is giving you a mattress that was vacuum packed 5 years ago, because 5 years is normal. But, you said you unpacked it last week..
Mmm… I don't know. I am sorry to hear that.
Taking it back sounds like a pain, if you don't have a truck – not just a truck, but you'll need a big truck.
I just unpacked a new
I just unpacked a new mattress last week and it has not recovered all the way yet, does any one knows, how long it takes? it seems that my mattress was packed in 2012, so it’s 5 years packed, does it matters hoe long it was ? please let me know.
First impression: our
First impression: our Novaform Serina Pearl is incredibly comfortable. I have a bad hip and back injury and the support is just right… soft but just firm enough. We are side sleepers so we need good shoulder and hip support, without crushing pressure. See Consumer Report! We paid $799. from Cosco, regular $1049. This is our first nite and the mattress has not fully inflated… our only concern. Fortunately Costco is great with returns!
Re: Unpacking Memory Foam Mattress
Thank you for the review of the Novaform mattress. Can you tell me which frame you purchased to go along with the mattress?
Thank you again!
Re: Unpacking Memory Foam Mattress
Hi
I bought a regular box spring for queen size. I am still using it. 🙂
Re: box spring?
i have a bed frame from ikea. if you’re familiar w/ ikea beds, they use wooden slats instead of a box spring. do you think the novaform will work with this?
Re: box spring?
I hate to confuse you even more but…
I have heard 2 different stories.
1.
No problem on a flat surface.
I read somebody loving the setting that you described.
2.
Problem with flat surface.
I read that one person had moist (condensation) under the mattress. Then she started to have mold under the bed. She had to trash her mattress.
I am sorry to confuse you even more.
I hate to say this, but I would contact the manufacturer and double check.
Re: box spring?
I just got a mattress. The instructions said slats or box springs are ok but on the floor is not ok. Probably due to a need for ventilation under the mattress.
Re: Unpacking Memory Foam Mattress
Can anyone tell me if this is a good mattress if you are overweight? My husband is a big guy. I od not wan thim to sink to the floor.
Thanks
Re: Unpacking Memory Foam Mattress
I have heard from *website* that it is important to give a new memory foam mattress at least one night of reprieve. Even though the mattress looks like it has transformed into its full shape, still give it some more time to “breathe”. Also, the mattress emits a very strong chemical smell during this time and it might not be very ideal to sleep on a new memory foam mattress immediately.
Re: Unpacking Memory Foam Mattress
The instructions said sleeping on it the first night helps it expand from your body heat. They also said the odor is harmless, but I haven’t noticed any. The king size mattress unfolded almost immediately. As soon as I got the plastic cut it fell open. 48 hours now, and the edges of the top layer on one side are not fully expanded. I slept on it about 8 hours later after unpacking with no problems. The next night also. I suppose I wouldn’t have if I smelled an odor…
Re: Unpacking Memory Foam Mattress
Ah~ Good stuff. I hope you enjoy.
Re: Unpacking Memory Foam Mattress
We bought our Queen size mattress 2 weeks ago and leave it to expand. As of this comment, the mattress still not fully expanded. We follow the instruction carefully. We are thinking about returning this mattress. Has anyone have this issue at all?
Re: Unpacking Memory Foam Mattress
That’s not normal.
Return, return!
Most people sleep on the mattress the same night they receive them.
Sorry it happened to you.
Our first one didn’t expand evenly and had a few dips. We returned and got another one. It’s perfect. Don’t settle if it’s not even. It’s not suppose to be uneven. We live it.
Re: Unpacking Memory Foam Mattress
I just bought one from my local costco. It was $500 which I think is the firmest of the bunch. I actually didn’t realize there were different levels online. I unpacked it without any issues. Inflated quickly, and without problems. I’m actually surprised at how firm it actually is. One night of sleep is definitely too early to tell, but I’m happy so far. Can’t buy much of a mattress anywhere for $500.
I have been having chronic back pain for sometime, so we’ll see if this helps!
Re: Unpacking Memory Foam Mattress
What the… that was a good price.
I paid $650.00 that was with $150.00 discount. 🙁
Costco $500.00
Re: Unpacking Memory Foam Mattress
Does any one have a back pain after using this Costco novafoam mattress (its the firmest one, but i still feel i am sinking while sleeping)? I and my wife have a bad pain early morning after a night’s sleep on this mattress. Please let me know if I missed to try something, else I am planning to return it soon. Thanks in advance for your comments.
Re: Unpacking Memory Foam Mattress
Actually, I was going to write another update on this mattress. As time goes by, I love this mattress even more.
I am absolutely loving my mattress.
But, I believe people have different body, and this may not work for you. I hope you can take a few more nights and get a better feeling of it.
I hope things will turn out for the best.
Good luck.
PS. It took me almost 1 year to get used to my mattress. I had that awkward sinking feeling for many months. Now that I think about it… butt sinking is the only way.
Re: Unpacking Memory Foam Mattress
NovaForm pure comfort queen mattress is showing $549 online price at costco.com, where as my local store is selling same for $499. I am planning to buy one. Nice review. thanks.
Re: Unpacking Memory Foam Mattress
Our Pure Comfort Grand King mattress arrived last night. I unpacked it at 7 PM and let it sit until we went to bed about 3 hours later. It was the best sleep I’ve had in months, and my wife said the same thing. There were no lumps or problems with the edges of the mattress. Very nice and happy about the price.
Re: Unpacking Memory Foam Mattress
Muhaha~~!! I am so happy for you.
2 thumbs up it is.
🙂
Re: Unpacking Memory Foam Mattress
Hi,
after reading this blog, I decided to purchase a Novaform Pure Comfort Grand mattress. I have always preferred foam mattresses to others and had been anxious for my new bed to arrive. I unpacked it super carefully and after I had all of the wrapping off the bed expanded to full form within minutes!
My observations on the bed so far are: first, it doesn’t look exactly like the picture on the costco website. Rather than having an all white cover the mattress that I have is white with blue waves (I’m not sure if anyone else has experienced this as well); second, the memory foam on the bed seems very different from my novaform memory foam pillow. The foam on my bed feels a bit softer and I feel like I am sinking into it more than i expected- this is surprising considering that the novaform pillow is great but also a bit firm. I am not fully ready to give up on the bed (I do wonder, however if I was shipped the correct bed given the difference in appearance from what I have to what is on the costco website) and am gong to try a new pillow to see if this helps. A firm novaform pillow and a soft novaform bed are not a good combination.
Re: Unpacking Memory Foam Mattress
Hi.
Color of the cover is not an issue to me. Also, I don’t use foam pillow.
But.
I understand exactly what you meant by your statement “feel like I am sinking into it more than i expected”
I had that exact feeling for first several months. I felt like I was sinking especially at my butt. It was “little” awkward. I was “little” annoyed because the mattress was supposed to be firm.
It took me several months for that sinking feeling to go away. Either that or my mattress finally gained its intended firmness(?). Anyway, I can honestly say that I don’t feel like sinking anymore. That awkward feeling is (absolutely) no more.
Maybe I’m still sinking and I don’t feel it anymore. Maybe it’s suppose to sink at my butt to support my body (I think). Maybe my body needed extra long time to get adjusted. Anyway, I am very happy with this mattress.
I cannot tell you if that will be the case for you. Everyone is different and we have different preferences.
I hope it will work out for you.
Re: Unpacking Memory Foam Mattress
I just put in an order for a Queen size Pure Comfort Grand. I e-mailed Sleep Innovations about their Costco mattresses since it’s not easy to decide sight unseen given the info on the website. They responded within a few hours and sent me some info on firmness. I’ll have to wait and see how my wife and I like it, but thankfully the return policy makes this a no risk deal. I especially like that they’ll send someone out to pick up a return if necessary. Here’s the Sleep Innovations e-mail:
——————–
Thank you for your inquiry. Below is a break down of our mattresses at
Costco.com from firmest to softest. All of our mattresses have Nutratemp
memory foam which is not measured in lb. density but will have the
equivalent feel of a 4 lb. meaning the ILD will be between 12-14. The
firmness level for all of our mattresses is based on the layering.
Please see below:
-Our Pure Comfort Mattress will be our firmest and most supportive
mattress. This 12" mattress consists of: 2.5" of NutraTemp memory foam
as the top layer, 9.5" of premium base foam, and a smooth top cover. The
Pure Comfort has a 20 year warranty.
-Our Pure Comfort Deluxe mattress also has a 20 year warranty and will
be our second firmest mattress. We use 3" of Nutratemp(tm) memory
followed by 9" of our conventional base foam. The Pure Comfort Deluxe
mattress has a smooth top cover.
-Our Pure Comfort Grand 12" Mattress consists of: 3" of NutraTemp memory
foam as the top layer 2" of high resiliency foam for added comfort and
support, and 7" of premium base foam. It is a medium firm mattress. The
cover is a Quilted European Box Top Mattress Cover with water and stain
resistance.
————————
If you think the "Grand" is too soft, you may want to try the "Deluxe".
Re: Unpacking Memory Foam Mattress
Oh, you are getting an exact same mattress.
🙂
It is a BIG gamble to order mattress online.
Even if you can take it back to Costco – it’s a lot of hassle, especially if you don’t have a truck and/or live alone.
When I ordered my mattress? I trusted that Costco would not sell me inferior mattress. It was a blind faith. I trust Costco with *most* products they sell.
I would never recommend anyone to buy mattress without trying them on. But I did it. And I am very happy.
I hope it will work out for you.
Keep us updated.
Re: Unpacking Memory Foam Mattress
Thought I’d give a bit of an update. I ordered the pure comfort grand as it was the softest mattress Sleep Innovations offered. I figured I could return it and get a firmer mattress if needed. Several folks reported that Costco will pick up the mattress if you can’t take it to the store for a return.
UPS delivered it 10 days after I placed my order. Signature is required so I had to make sure I was around to receive it. My wife is sensitive to smells, so I waited a few days till she left on a trip to open it and let it air out.
It inflated very quickly and reached full size in about a minute. There was no ridge on the folded areas as reported by some. The smell was familiar to me. It smells like sealants that the dentist put on my teeth or maybe like the glue used for my braces years ago. I wouldn’t call it overpowering and I expected it. I slept on it the first night.
Three nights later, some observations. It is comfortable. I used to wake up with some back pain and that’s no longer an issue for me. It’s very supportive and maybe firmer than I expected. I had this fear that I would sink into it, but that’s not the case. The foam compresses maybe a little more than an inch. I can turn over in the middle of the night with no difficulty. I can sleep comfortably on my side and belly. It’s gotten a little softer since the first night.
The smell is fading. I turn down the sheets during the day and use a small fan to help air it out. I’ll see what my wife says when she gets back, but I’m happy with it! I’m glad I didn’t get a firmer mattress. I suspect the one sold in-store would be way too firm for me. I’m 5’7″ and weight 160 lbs..
Hope this helps others with their decision. I wouldn’t recommend ordering this without trying some memory foam mattresses in a store, but it worked for me. I’ll try to do a longer term review to let you know how it holds up.
Re: Unpacking Memory Foam Mattress
OK…so here’s a longer term update. I’ve had the mattress for 4 months now. Here’s my thoughts…Oh man what a great mattress! I realize a lot of input on a mattress is subjective, but I love this thing. Over the past few months it’s gotten softer, which is what I like, but it hasn’t come at the expense of not being supportive. The smell is gone unless you bury your head in it. I don’t notice it anymore. It also isn’t hot like it was in the beginning. Considering I started using it in December and it’s now April, something in the mattress must have changed. My only thought is that it must take a couple months to reach its final state. Any-who, I love it. It’s one of the best Costco purchases I’ve made. Hopefully it’ll last many years.
Re: Unpacking Memory Foam Mattress
Yes, yes..
It was too warm for me at the beginning as well.
I was *Almost* unhappy that I was too hot every night.
Now, I am loving it.
I bought my mattress in December (2008) as well.
Now I feel fine during the Summer months.
Re: Unpacking Memory Foam Mattress
Hi
Where did you find the email address of Sleep Innovations?
Also, I only see Pure Comfort Grand for sale at Costco. How do you get the firmer mattresses?
Thanks
Re: Unpacking Memory Foam Mattress
This is an interesting mattress. I didn’t know that you could fit a mattress in a box. That’s pretty cool though. I just bought an Adjustable Bed, and I love it. If I would’ve known that you could order a mattress like this I would have done that instead.
Re: Unpacking Memory Foam Mattress
Thanks for the mini-review. I’m having a hard time choosing between the Novaform pure comfort deluxe or the one you purchased, Novaform pure comfort Grand. I would think they probably both feel a bit warm but which is the better core mattress.
Re: Unpacking Memory Foam Mattress
Hi
I am not sure which is “better”. I just didn’t want the mattress to be too soft (sinking).
My mattress is definitely not too soft.
Another thing is that I feel less “warm” as I sleep on it more. It used to be very warm that I couldn’t take it anymore. I heard from somewhere that you feel warm because your blood flows better (?), I’m not sure.
All I know is this.
I bought the mattress at Christmas time, during the winter season. That’s when I felt them too warm for me.
Now it’s Spring time in April. Weather’s gotten a lot warmer now, but I don’t feel warm anymore. It’s getting better. I am getting use to it.
I am still trying different settings on mattress, comforter, & duvet cover… so I really don’t have a final opinion on how much I like my bed.
I am happy with what I have, that’s for sure. (compared to 10yrs old $200.00 mattress I used to have).
But my final review is yet to come.
Thank you.
Re: Unpacking Memory Foam Mattress
Hello,
I am curious, how do you like the mattress?
I noticed it’s going to be back on sale in a couple weeks. The queen will be $649 again and I was thinking of buying it. Wanted to know how you liked or disliked the mattress.
Thanks.
Re: Unpacking Memory Foam Mattress
Hi.
The mattress is a keeper.
But I am still not use to this. I am still trying different settings.
I get decent sleep. But I am still looking for perfect sleep.
The mattress is a bit too warm
I hope I can tell you a definite "Good" or "Bad" answer. But this is where I am. I still get different results as I try different settings.
I am still trying different settings until I come up with my routine.
I will eventually write my final review on the mattress, but I need more time.
Re: Unpacking Memory Foam Mattress
Isn’t the mattress too costy? and what about the delivery charges?
Re: Unpacking Memory Foam Mattress
Hi.
Any good mattress will cost you $1k – $2k and a lot more.
$649.99 for a mattress like this is very good.
Regular price at Costco is $799.99. I was going to buy it without the discount.
–
I didn’t pay delivery charge (it was a 98 pound box).
Shipping was free.
Hey, thank you for visiting. Happy new year.