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Old return policy

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    • November 18, 2008 at 8:08 pm #1780
      John
      Keymaster

      Hey, I bought a Dell laptop over two years ago from Costco (ship date is 9/18/2006), does anyone know…: 1. If that was before the new return policies on Laptops. 2. If 1= yes, will I still be able return / exchange my laptop for a newer one? Thanks!

    • November 18, 2008 at 10:47 pm #1913
      john
      Guest

      Hi, as far as I know, computers have 3 months return policy.

      Welcome, friend – Cool

    • November 18, 2008 at 11:24 pm #1914
      scrollup770
      Guest

      aha, well thanks for the information.

      Thanks for the welcome 😉

      • November 19, 2008 at 12:26 am #1915
        john
        Guest

        Costco recently tightened return policy several months back. But Costco’s return policy is still very generous. Best that I know of.

        Below is a copy from Costco’s website

         —————————-

        Merchandise: We guarantee your satisfaction on every product we sell with a full refund. Exceptions: Televisions, projectors, computers, cameras, camcorders, iPOD / MP3 players and cellular phones must be returned within 90 days of purchase for a refund.

        Link

         ——————————

        And an interesting read below

        Costco tightens electronics return policy

    • November 19, 2008 at 12:46 am #1916
      scrollup770
      Guest

      Thanks for the info john.

      So it used to be 6 month for computers and now it’s down to 3.

      • November 19, 2008 at 12:56 am #1917
        john
        Guest

        You see, a few years ago, you had “Lifetime return policy” on electronics such as big screen TV.

        So, it was perfectly OK for you to return your 2 years old 37 inch TV and get yourself a newer technology 42 inch TV for free.

        Free upgrade for life. Wild, wild stuff…

      • November 19, 2008 at 2:03 am #1918
        scrollup770
        Guest

        yeah, the good old days of costco…

    • August 15, 2015 at 4:09 pm #2268
      tom
      Guest

      I bought TV model 7500
      price 2979.99 a month later drop to 500 = 2479.99 and than 2 month if you buy from Aug,8 to Aug,15 with bonus free sound bar and then i return they don’t sell to me ????? any one help

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